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What are the typical things you need to know before you can provide a quote to a customer?

Prior to providing a formal quote, our technicians must be provided with the brand, problem description or error code of the machine in addition to the model number of the machine. In order to ensure accuracy and quality guarantee, quotes can only be provided after a technician has inspected the machine.

By |September 26th, 2019|FAQ|0 Comments

How can a customer save money before you start the work?

Pre-clean your air conditioners filters prior to a technician arriving at your premises.Customers can check if there is a power supply issue – for example, has the power been switched off at the main board without your knowledge?The client can provide an error code that has been displayed on the wall control unit, if possible.

By |September 26th, 2019|FAQ|0 Comments

Are there any specialised offers you want to offer One Flare customers.

Customers may present the code “ONEFLARE” to receive a 10% discount off of the final bill.

By |September 26th, 2019|FAQ|0 Comments

What makes your prices competitive?

At Elair, our prices are fixed, rather than an hourly rate. Regardless of how many hours it takes our technicians to repair your system, you will be charged a set fee. We offer free quotes for installation only and do not charge a travel fee.

By |September 26th, 2019|FAQ|0 Comments

How do you normally charge for your service?

Elair offers payment via a portable EFTPOS machine, for customer convenience, with no additional fees. (AMEX excluded). Cash accepted. Customers are provided with an electronic receipt.

By |September 26th, 2019|FAQ|0 Comments

Is there a particular aspect of your trade or industry that you specialise in?

At Elair, we specialise in installation, maintainence, service, break downs and repairs of air conditioning and refrigeration systems.

By |September 26th, 2019|FAQ|0 Comments

What experience, skills for qualification or training do you have to make you the right person fro the job?

Our technicians are qualified Practical Engineer’s with a specialisation in air conditioning and refrigeration systems. All technicians complete annual training for new products delivered by various manufacturer including but not limited to Mitsubishi Electric, LG, Daikin, Haire. We are authorised service providers for Mitsubishi Electric, LG, Daikin and Haire.

By |September 26th, 2019|FAQ|0 Comments

Why should a customer hire you over another service provider?

At Elair, our technicians have over 20 years of experience within the air conditioning and refrigeration industry and possess a high level of technical knowledge of various air conditioning systems and related issues. We have a strong customer service focus and ensure a high quality of service and product reliability.

By |September 26th, 2019|FAQ|0 Comments

Split Air Conditioning Maintenance and Repair in Perth

Elair: Split Air Conditioning Maintenance and Repair in Perth
When winter arrives, most people do not fully appreciate the importance of maintaining their air conditioning system. With the freezing weather outside, who would need extra cooling? Nonetheless, when summer comes and you suddenly realize that your air conditioner has stopped working, who would you call?

Elair is […]

By |April 19th, 2015|Articles, Read|0 Comments