At Elair, all technicians are required to pass an Australian Police clearance. Our technicians are extremely reliable and trustworthy with a proven track record of great customer service and a high rate of customer return and referrals. Our customers have expressed a high level of customer satisfaction with follow up service offered, if required.

At Elair, we possess full insurance and all of the necessary licenses to safely and legally carry out the service. We offer a 12 month service guarantee on all repair jobs. Each new product comes with its own 5 year warranty, provided directly by the respective manufacturer.

Prior to providing a formal quote, our technicians must be provided with the brand, problem description or error code of the machine in addition to the model number of the machine. In order to ensure accuracy and quality guarantee, quotes can only be provided after a technician has inspected the machine.

Pre-clean your air conditioners filters prior to a technician arriving at your premises. Customers can check if there is a power supply issue – for example, has the power been switched off at the main board without your knowledge? The client can provide an error code that has been displayed on the wall control unit,…

Customers may present the code “ONEFLARE” to receive a 10% discount off of the final bill.

At Elair, our prices are fixed, rather than an hourly rate. Regardless of how many hours it takes our technicians to repair your system, you will be charged a set fee. We offer free quotes for installation only and do not charge a travel fee.

Elair offers payment via a portable EFTPOS machine, for customer convenience, with no additional fees. (AMEX excluded). Cash accepted. Customers are provided with an electronic receipt.

At Elair, we specialise in installation, maintainence, service, break downs and repairs of air conditioning and refrigeration systems.

Our technicians are qualified Practical Engineer’s with a specialisation in air conditioning and refrigeration systems. All technicians complete annual training for new products delivered by various manufacturer including but not limited to Mitsubishi Electric, LG, Daikin, Haire. We are authorised service providers for Mitsubishi Electric, LG, Daikin and Haire.

At Elair, our technicians have over 20 years of experience within the air conditioning and refrigeration industry and possess a high level of technical knowledge of various air conditioning systems and related issues. We have a strong customer service focus and ensure a high quality of service and product reliability.