How can a customer save money before you start the work?

Pre-clean your air conditioners filters prior to a technician arriving at your premises.Customers can check if there is a power supply issue – for example, has the power been switched off at the main board without your knowledge?The client can provide an error code that has been displayed on the wall control unit, if possible.

By |September 26th, 2019|FAQ|0 Comments

Are there any specialised offers you want to offer One Flare customers.

Customers may present the code “ONEFLARE” to receive a 10% discount off of the final bill.

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What makes your prices competitive?

At Elair, our prices are fixed, rather than an hourly rate. Regardless of how many hours it takes our technicians to repair your system, you will be charged a set fee. We offer free quotes for installation only and do not charge a travel fee.

By |September 26th, 2019|FAQ|0 Comments

How do you normally charge for your service?

Elair offers payment via a portable EFTPOS machine, for customer convenience, with no additional fees. (AMEX excluded). Cash accepted. Customers are provided with an electronic receipt.

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Is there a particular aspect of your trade or industry that you specialise in?

At Elair, we specialise in installation, maintainence, service, break downs and repairs of air conditioning and refrigeration systems.

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What experience, skills for qualification or training do you have to make you the right person fro the job?

Our technicians are qualified Practical Engineer’s with a specialisation in air conditioning and refrigeration systems. All technicians complete annual training for new products delivered by various manufacturer including but not limited to Mitsubishi Electric, LG, Daikin, Haire. We are authorised service providers for Mitsubishi Electric, LG, Daikin and Haire.

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Why should a customer hire you over another service provider?

At Elair, our technicians have over 20 years of experience within the air conditioning and refrigeration industry and possess a high level of technical knowledge of various air conditioning systems and related issues. We have a strong customer service focus and ensure a high quality of service and product reliability.

By |September 26th, 2019|FAQ|0 Comments